User Experience (UX) Fundamentals Training
Register for our 3-day UX Fundamentals course and learn the true value of adopting a user-centred design approach within your team or organisation.
Upcoming Training
What to expect
Course Focus
Course Focus
This 3-day course will introduce the participant to a broad range of UX-related topics, allowing individuals and teams a shared understanding of the techniques and processes used to drive product decisions from user insights.
Learn the fundamentals of UX in this interactive course which includes practical exercises showing the real-world application of the concepts we will explore.
There are certain products (physical and digital) that we naturally enjoy using, and that make our daily tasks easier to achieve. These products are designed well and tend to consider the end user. So what goes into making this user experience excellent or positive? As producers of digital goods and services, what steps can we take to improve the user experience for our customers? These answers are found within a group of disciplines collectively referred to as User Experience (UX).
The range of topics include:
- The principles of human-centred design (HCD)
- Interaction design and prototyping
- The difference between UX and UI design
- Agile and UX – the merging of disciplines
Coarse Details
Coarse Details
- Price: £ 265 per person
- Course duration: 3 Day live online course
- Location: Online
Learning Objectives
Learning Objectives
- What is user experience?
- Principles of human-centred design
- Qualitative and quantitative methods
- UX/UI design within an Agile context
- The design thinking process
- Customer journey mapping
- Empathy mapping
- Personas
- UX vs UI design
- Heuristic analysis
- User research
- Usability
- Prototyping
Who Should Attend?
Who Should Attend?
This course is an introduction to the topic of user experience. It is aimed at anyone working in the information technology sector who would like to gain a deeper understanding of user-centred research and design processes. It is especially valuable for developers, business analysts, Scrum Masters, software testers, Product Owners and for whole Agile teams.
Benefits
Benefits
Benefits of a positive user experience
- Increased customer loyalty
- Added competitive advantage
- Higher employee satisfaction
- Improved usability, ease of use & simplicity
- Reduction in development costs by avoiding re-work
Top reasons for taking this course:
Top reasons for taking this course:
Over a decade implementing Scrum in dozens of organisations means that Iain’s guidance is grounded in real world challenges and is highly practical.
What our students say
It was most enjoyable, interactive and informative, whilst still being practical.
Keep up the good work.
Iain is a fantastic, dynamic and truly engaging trainer.
It was excellent.
Thank you for the training on 20 April. Very insightful.
Overall a well-run training session. The facilitator was interactive and approachable and managed the classroom excellently.
My First Company Ever. My first family. I have been employed by DVT straight after Matric and have been going strong for over a year now. There are tons of learning opportunity and experience to be gained. I feel that I have grown more with DVT in this year than ever before. I am excited to see where DVT will venture in the years to come and I would like to be apart of it. #MarioForPresident.
What makes a company great is the people within the company and DVT has been able to provide a welcoming environment making us one big family and this has been the greatest experience for me thus far.
Thank very much for an awesome and I must say life changing experience after attending the UX Fundamentals course that was presented by Chris Dawson. He really knows his stuff and it was great to be able to connect and relate to the samples and scenarios that he presented. Taking us out of our comfort zone and yet doing it in such a way that we did not become defensive. Well done!
I would like to complement the trainer for a very interesting interaction with the trainee. It was very informative training.
Very good and so worth attending. I feel empowered and encouraged to practice the skills at work.
Enjoyed the course and your method of delivery with exercises.
It's been a great 2 days - fantastic trainer. I'd do another course with Iain if given the chance. Thanks!
Certainly gave me a great insight into the practical use of Scrum, the role of the ScrumMaster and how this role interacts with other roles in a very practical way. Iain presented the course in a very engaging and informative way. I really enjoyed the experience and took a lot out of it.
The course was well presented and very informative.
What our students say
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